What resources are available for training staff in QI principles and practices within a general practice setting?

Resources for training staff in quality improvement principles and practices within a general practice setting include:

• Access to accredited training programmes that cover behaviour-change theories, communication skills, and evaluation methods relevant to quality improvement, as exemplified by type 2 diabetes prevention training frameworks which include accredited courses and refresher training every 3 years to cascade knowledge within teams ³.
• Utilisation of national organisations such as the Faculty of Public Health, British Psychological Society, Skills for Health, and the Institute of Environmental Health, which provide training and skills development relevant to improving service responsiveness and health equity audits ².
• Incorporation of quality improvement and shared decision-making skills into induction, continuing professional development, and clinical supervision for all healthcare staff, ensuring practical training methods such as role play and train-the-trainer workshops are available to embed these competencies ¹.
• Engagement with local and regional support networks for shared decision-making trainers and healthcare professionals to share expertise and best practices, which can be extended to quality improvement initiatives ¹.

These resources collectively support the development of staff skills in quality improvement principles and practices tailored to the general practice environment.