Dr Kola Tytler MBBS CertHE MBA MRCGPClinical Lead • iatroX
Effectively communicating the importance of cancer screening to hesitant patients involves several key strategies.
- Establish a private, supportive environment to discuss concerns, ensuring the patient feels comfortable and respected, which facilitates open dialogue about sensitive issues like cancer screening NICE CG138.
- Use clear, jargon-free language and confirm understanding by asking open-ended questions, avoiding assumptions about the patient’s knowledge of cancer and screening processes NICE CG138,NICE NG122.
- Tailor information to the patient’s preferences and needs, including providing both oral and written materials in accessible formats (e.g., large print, different languages) and considering cultural sensitivities NICE CG138.
- Explain the benefits of early detection through screening, including potential survival benefits and reduced complications, while also addressing common misconceptions and fears NICE NG122.
- Encourage active participation by involving patients in decision-making, offering decision aids if appropriate, and respecting their choices even if they initially decline screening NICE CG138,NICE NG122.
- Provide information about how and where to access screening services, including alternatives like self-sampling kits if available, to reduce barriers to participation NICE NG60.
- Offer ongoing support and follow-up, including opportunities to ask questions and discuss concerns at subsequent visits, to build trust and facilitate informed decisions over time NICE CG138,NICE NG122.