What are the key clinical features to consider when assessing a patient with sudden sensorineural hearing loss?

Guideline-aligned answer with reasoning, red flags and references. Clinically reviewed by Dr Kola Tytler MBBS CertHE MBA MRCGP.

Posted: 22 August 2025Updated: 22 August 2025 Guideline-Aligned (High Confidence) Clinically Reviewed
Dr Kola Tytler MBBS CertHE MBA MRCGPClinical Lead • iatroX

When assessing a patient with sudden sensorineural hearing loss, key clinical features to consider include the timeframe of onset, the presence of specific associated symptoms, and the exclusion of external or middle ear causes .

Initially, it is important to exclude impacted wax and acute infections such as otitis externa .

Regarding the timeframe of hearing loss, the following should be considered:

  • If the hearing loss developed suddenly (over 3 days or less) within the past 30 days, an immediate referral (to be seen within 24 hours) to an ear, nose and throat (ENT) service or an emergency department is warranted .
  • If the hearing loss developed suddenly more than 30 days ago, an urgent referral (to be seen within 2 weeks) to an ENT or audiovestibular medicine service is needed .
  • If the hearing loss worsened rapidly (over a period of 4 to 90 days), an urgent referral (to be seen within 2 weeks) to an ENT or audiovestibular medicine service is also required .

Specific additional symptoms or signs that necessitate immediate referral (within 24 hours) include acquired unilateral hearing loss accompanied by altered sensation or facial droop on the same side . If stroke is suspected, a local stroke referral pathway should be followed .

Other important features for referral consideration include unilateral or asymmetric hearing loss as a primary concern . Persistent unilateral or pulsatile tinnitus associated with hearing loss also warrants consideration for referral ,.

Educational content only. Always verify information and use clinical judgement.