Question

A 41-year-old First Nations woman attends your clinic reporting repeated experiences of racism when accessing hospital care, leading her to avoid emergency departments despite poorly controlled diabetes and heart failure. According to TRC Calls to Action and cultural safety frameworks, what is the most appropriate initial response?

Accepted Answer

Listen to her experiences, acknowledge the reality of anti-Indigenous racism, explore its impact on her health, and work with her and local Indigenous partners to create a culturally safe care plan

Answer

Explain that racism is unlikely in Canadian hospitals

Answer

Tell her to ignore such experiences and focus on her diseases

Answer

Advise her to seek care only in urban centres

Answer

Document nothing to avoid controversy

Practice question