Question

A 46-year-old First Nations woman presents to clinic and reports that she has experienced racist comments and dismissive care at a nearby hospital, leading her to avoid seeking medical attention when unwell. She is anxious about attending appointments. What is the most appropriate response by the physician?

Accepted Answer

Acknowledge and validate her experience, apologise for the system's failures, explore its impact on her health and collaborate on a culturally safe care plan that incorporates her preferences and community supports

Answer

Explain that racism does not occur in the Canadian health system

Answer

Avoid discussing racism to keep the consultation neutral

Answer

Tell her to change hospitals if she is unhappy

Answer

Suggest she is being overly sensitive and redirect conversation

Practice question