Tortus vs Heidi Health (2025): The Hospital Agent vs The Clinic Scribe
At a Glance
Who is it for?
Tortus (OSLER):Hospitals / Secondary Care
Heidi Health:GPs / Outpatients
Why choose Tortus (OSLER)?
- **Action-Oriented**: Can click buttons, order tests, and navigate the screen.
- **Integration**: Deeply embedded in hospital systems (Epic/Oracle).
- **Safety**: 'Safety Pause' feature ensures human sign-off on actions.
Why choose Heidi Health?
- **Text-Oriented**: Generates high-quality clinical prose.
- **Flexibility**: Works alongside any system (web/desktop app).
- **Accessibility**: Anyone can sign up and use it immediately.
Feature Comparison
| Capability | Tortus (OSLER) | Heidi Health |
|---|---|---|
| Technology | Agent (Voice + Vision + Click) | Scribe (Voice + Text) |
| Deployment | Enterprise (Hospital-wide) | Individual or Practice |
| Cost | High (Enterprise) | Freemium (Individual) |
In-Depth Analysis
Overview
Tortus represents the next generation: the "Agent." It uses a tool called OSLER to "see" your screen. It doesn't just listen; it does. It is designed for complex hospital environments where the bottleneck isn't just typing, but clicking through endless menus to book tests or prescribe meds.
Heidi Health is the pinnacle of the current generation: the "Scribe." It excels at understanding the conversation and synthesizing it into beautiful clinical text. It doesn't touch your medical record directly (mostly); it hands you the text to put there.
Key Differences
Use Heidi if you want to fix your documentation burden today. Use Tortus if your hospital wants to fix the workflow burden of using complex Electronic Health Records (EHRs).
Looking for a faster way?
While Tortus (OSLER) and Heidi Health are powerful tools, iatroX offers a free, AI-driven alternative focused specifically on rapid UK guideline retrieval and exam prep.
Use-Cases
Ordering a Chest X-Ray
When to choose Tortus (OSLER)
- **Winner.** Can actually navigate the menu and place the order (if integrated).
When to choose Heidi Health
- Can only write the request text for you to copy.
Writing a Discharge Summary
When to choose Tortus (OSLER)
- Good, but complex setup.
When to choose Heidi Health
- **Winner.** Generates the text summary instantly from the conversation.