NHS Pathways vs iatroX (2025): Triage Algorithms vs Clinical Reasoning

Last reviewed: 2025-12-19 · Reviewed by Dr Kola Tytler, MBBS CertHE MBA MRCGP

At a Glance

Who is it for?

iatroX:Doctors, PAs, ACPs (Clinicians).

NHS Pathways:Call Handlers & Triage Nurses.

Why choose iatroX?

  • **Flexibility**: Allows the clinician to use judgment and skip irrelevant questions.
  • **Depth**: Provides management advice, not just a disposition (e.g. 'Go to A&E').
  • **Efficiency**: Answering a query takes seconds, not minutes.

Why choose NHS Pathways?

  • **Safety**: Extremely risk-averse algorithms designed for non-clinicians.
  • **Standardisation**: Ensures every caller gets the exact same assessment.
  • **Integration**: The backbone of the 111/999 dispatch system.

Feature Comparison

CapabilityiatroXNHS Pathways
User-Protocol Follower
Logic-Binary Tree (Yes/No)

In-Depth Analysis

Overview

NHS Pathways is a "risk-management engine." It is designed to ensure that a non-clinical call handler does not miss a heart attack. It does this by asking a long series of binary questions that inevitably lead to a "disposition" (e.g., Ambulance, GP, Self-care).

iatroX is a "knowledge engine." It assumes the user is a clinician who can already rule out a heart attack, and instead helps them optimise the treatment plan or double-check a guideline.

Use-Cases

111 Call Handling

When to choose iatroX

  • N/A

When to choose NHS Pathways

  • **Essential.** The legal standard for telephone triage.

GP Consultation

When to choose iatroX

  • **Winner.** Supports complex decision making.

When to choose NHS Pathways

  • Too rigid and slow for face-to-face clinical work.