Induction vs Pando (2025): The Digital Switchboard vs Secure Clinical Messaging
At a Glance
Who is it for?
Induction:All NHS Staff
Pando:Clinical Teams
Why choose Induction?
- Crowdsourced directory of bleep/extension numbers
- Works offline (essential in hospitals)
- Includes local hospital guidelines/codes
Why choose Pando?
- GDPR-compliant WhatsApp alternative
- Photo sharing (e.g. for Derm/Wound referrals)
- Integrates with NHS email directory
Feature Comparison
| Capability | Induction | Pando |
|---|---|---|
| Pricing | Free (Data crowdsourced) | Free for individuals (Trusts pay) |
| Access | Mobile App | Mobile App & Desktop Web |
| Primary Strength | Finding 'Who to call' | Discussing 'What to do' |
| Governance | Directory info (Low risk) | IG Compliant for Patient Data |
| Workflow | Lookup -> Dial | Secure Chat -> Task Management |
In-Depth Analysis
Overview
While these two apps have corporate links (Induction Healthcare now owns Pando), for the end-user on the ward, they serve distinct functions. Induction is the "Digital Switchboard." It solved the age-old problem of out-of-date paper directories by allowing users to crowdsource and update extension numbers and bleeps. It is a lookup tool.
Pando (formerly Forward) is the "Secure WhatsApp." It solved the Information Governance nightmare of doctors sharing patient X-rays on personal social media apps. It provides a secure, PIN-protected environment to discuss cases, share images, and manage team task lists.
Key Differences
You do not choose between them; you install both. Induction is for initiating contact (finding the number). Pando is for sharing content (sending the data). Induction is about speed of access; Pando is about data security and team collaboration.
Looking for a faster way?
While Induction and Pando are powerful tools, iatroX offers a free, AI-driven alternative focused specifically on rapid UK guideline retrieval and exam prep.
Use-Cases
Urgent Referral
When to choose Induction
- Use Induction to find the bleep number for the Med Reg on call.
When to choose Pando
- Use Pando to securely send a photo of the ECG to the Med Reg once you have them on the phone.
Team Handover
When to choose Induction
- Not applicable.
When to choose Pando
- Create a 'Ward 4 Doctors' group to share the jobs list and outstanding tasks securely.