Heidi Health vs Freed (2025): Deep Customisation vs Learned Simplicity
At a Glance
Who is it for?
Heidi Health:GPs / Specialists
Freed:Primary Care / Private
Why choose Heidi Health?
- **Generous Free Tier**: 'Free Forever' plan allows substantial use.
- **Templates**: Incredible control over document structure (referrals, letters).
- **Ask Heidi**: Chat with the transcript to extract specific details.
Why choose Freed?
- **Style Learning**: The AI adapts to your phrasing corrections over time.
- **Simplicity**: 'One-click' SOAP note generation.
- **Format**: Clean, minimalist interface designed to reduce cognitive load.
Feature Comparison
| Capability | Heidi Health | Freed |
|---|---|---|
| Pricing | Freemium (Free + Pro £/$/mo) | Paid ($99/mo, 7-day trial) |
| Customisation | High (Builder / Variables) | Medium (Learned Style) |
| Workflow | Document Creation Suite | Listen -> SOAP -> Copy |
| Memory | Session-based | Style-memory across visits |
In-Depth Analysis
Overview
Heidi Health is a "power user" tool. It doesn't just write notes; it builds documents. Its strength lies in its templating engine, which allows you to turn a consultation into a GP letter, a referral, or a mental health care plan instantly. It is feature-rich but can feel overwhelming.
Freed is a "flow" tool. It is designed to be invisible. Its killer feature is that it learns. If you correct "abdomen soft" to "abdo SNT" three times, Freed learns to write it your way. It is less about generating complex documents and more about clearing the daily clinic list with zero friction.
Key Differences
Choose Heidi if you are cost-conscious (the free tier is excellent) or if you have complex documentation needs (e.g., writing specific letters). Choose Freed if you are willing to pay for a simpler experience that gets smarter and more personalised the more you use it.
Looking for a faster way?
While Heidi Health and Freed are powerful tools, iatroX offers a free, AI-driven alternative focused specifically on rapid UK guideline retrieval and exam prep.
Use-Cases
Complex Referral Letter
When to choose Heidi Health
- **Winner.** Can format a perfect letter to a cardiologist with one prompt.
When to choose Freed
- Basic. Focuses primarily on the clinical note.
Routine Follow-up Clinic
When to choose Heidi Health
- Good, but requires selecting the right template.
When to choose Freed
- **Winner.** Minimal clicks; learns that you prefer 'pt' over 'patient'.