Freed vs Heidi (2025): The Battle for UK Primary Care
At a Glance
Who is it for?
Freed:NHS GPs
Heidi Health:GPs / Specialists
Why choose Freed?
- **Simplicity**: One click to start. Very little configuration needed.
- **UK Native**: Built specifically for the NHS style of notes.
- **Copy/Paste**: formatting is optimized for EMIS/SystmOne boxes.
Why choose Heidi Health?
- **Customisation**: Build your own templates for letters/referrals.
- **Free Tier**: A very generous free version is available.
- **Brain**: You can 'Ask Heidi' to extract data from the transcript.
Feature Comparison
| Capability | Freed | Heidi Health |
|---|---|---|
| Philosophy | It just works | Total control |
| Pricing | Paid (Free trial) | Freemium |
In-Depth Analysis
Overview
Freed wins on speed. It is designed for the exhausted GP who wants to click one button and get a perfect EMIS-ready note. It is opinionated software.
Heidi wins on power. It allows you to create custom templates (e.g., "Mental Health Assessment", "Diabetes Review"). If you want to train the AI to write exactly like you, Heidi is the choice.
Looking for a faster way?
While Freed and Heidi Health are powerful tools, iatroX offers a free, AI-driven alternative focused specifically on rapid UK guideline retrieval and exam prep.
Use-Cases
Standard 10min Consult
When to choose Freed
- **Winner.** Faster workflow for standard notes.
When to choose Heidi Health
- Good, but requires selecting a template.
Complex Referral Letter
When to choose Freed
- Basic.
When to choose Heidi Health
- **Winner.** Can format a perfect referral letter automatically.