the knowledge platform

uptodate in the nhs: anywhere access, app setup, and the ‘on-site first’ rule

a non-clinical, step-by-step guide to uptodate access in nhs settings: on-site activation, personal login, remote access, and mobile app setup.

The Bottom Line

  • In many NHS setups, you must register while on-site (Trust network) before remote access works.
  • Create a personal account for off-site access and the mobile app—this reduces friction and protects your workflow.
  • If your Trust has access, you can often use UpToDate on-site without a password, then ‘upgrade’ to personal remote access.
The most common UpToDate problem in the NHS is not ‘lack of subscription’; it’s activation friction. Many NHS library guides describe a consistent pattern: UpToDate works on-site (Trust network), and you then create a personal login that unlocks remote use and mobile app access. This toolkit gives you a clean sequence so you can set it up once and never think about it again.

Set-up sequence (do this once)

1

1) Confirm whether your Trust provides access

Check your library/intranet resources. If UpToDate is licensed, you can typically access it on Trust computers without needing a password (on-site network access).
2

2) Open UpToDate on-site first (the key step)

Library guides frequently require on-site access first. Log in from a Trust machine/network, then create or link your personal account while you’re on-site.
3

3) Create a personal account (for remote access + app)

Once you have on-site activation, create your personal login so you can access off-site and use the mobile app. This reduces future friction massively.
4

4) Set up the mobile app

Use your personal login within the app. Many NHS guides describe this as a benefit of completing the on-site setup step first.
5

5) Keep it ‘always on’

Bookmark it, pin it, and avoid re-logging in under pressure. Most clinicians lose time due to re-authentication loops rather than the tool itself.

Why this matters (workflow math)

If you use a point-of-care tool multiple times per day, even a 30–60 second login delay compounds into real time loss across a week. Treat access setup like clinical admin: do it once properly and bank the time forever.
SourceNHS library guide: accessing UpToDate (example)
Open Link
SourceNHS guide: UpToDate Anywhere access (example)
Open Link
SourceUpToDate: clinical decision support overview (official)
Open Link